ENCHANTED FLORIST LAKE TAHOE WILL BE CLOSED FOR RENOVATIONS FROM OCTOBER 10th, 2020 UNTIL DECEMBER 16th, 2020. WE WILL NOT BE ACCEPTING ANY ORDERS OR WEDDING INQUIRIES DURING THIS TIME.

About Us

South Lake Tahoe Enchanted Florist

Who We Are

South Lake Tahoe Enchanted Florist is a blooming floral design company and retail store located in South Lake Tahoe, California. Established twenty years ago, Enchanted Florist produces a range of custom designs, from the simple and stylish, to the luxurious and elegant. Our experienced floral designers create custom floral arrangements for hotels, private homes, parties, events, funerals and all occasions with our specialty being Lake Tahoe weddings.

We are considered to be the floral provider of choice in the local South Lake Tahoe, California and Nevada area. Our service is unsurpassed, our commitment unparalleled and our high-end floral designs are a testament to this. As the prime South Lake Tahoe florist, we strive to exceed each and every customer's expectation. The South Lake Tahoe Enchanted Florist promise to our customers means quality, care and patience with every flower order and delivery. We guarantee your 100% satisfaction with our bouquets, add-ons and services as we turn your appreciation, sympathy, love and remembrance into something tangible, expressive and real. 

Here’s why we’re the South Lake Tahoe, CA and NV florist of choice: 

  • South Lake Tahoe Enchanted Florist guarantees your 100% satisfaction. Please call with any concerns and we'll make you smile!
  • Easy online orders or call 530-544-6840 to speak with someone.
  • Same day flower delivery to all local orders placed before 2:00 pm, PT.
  • We deliver flowers daily throughout South Lake Tahoe, CA and NV and never miss an order.
  • We import the most sought-after flowers and buy specialty products from around the world.
  • We offer a wide range of fresh flowers and roses, potted plants, basket gardens, gifts and more.
Check out this video of the owner Karen with Lake Tahoe TV.  Click here! 

Hours of Operation

  • Monday : Closed
  • Tuesday : 09:00 AM - 05:00 PM
  • Wednesday : 09:00 AM - 05:00 PM
  • Thursday : 09:00 AM - 05:00 PM
  • Friday : 09:00 AM - 05:00 PM
  • Saturday : 09:00 AM - 04:00 PM
  • Sunday : Closed

Holiday Hours

We are open on Mother's Day (always a Sunday) and maintain extended hours during Valentine's Day Week, and Mother's Day Week. We are closed during the following six national holidays: New Year's Day, Memorial Day, Independence Day (July 4), Labor Day, Thanksgiving Day, and Christmas Day. During the busy floral weeks of Valentine's Day and Mother's Day and Christmas, we advise customers to place orders early to receive the best possible selection and service. We do our best to accommodate same-day delivery requests during these busy times, however, we cannot guarantee every last minute order due to sheer volumes. We strongly recommend that customers place orders two days prior to each major holiday.

Contact Information

Phone: We can be reached at 530-544-6840 during our normal business hours. We accept online orders around the clock, but please call us if you'd like the personal attention to your order.

Email: You can also send us an email to designer@laketahoeenchantedflorist.com, but please call us if the matter is time-sensitive.

Our Location: South Lake Tahoe Enchanted Florist - 1079 Emerald Bay Road - South Lake Tahoe, CA 96150.

Delivery Policy

Our delivery fees vary and apply to orders for addresses in South Lake Tahoe, CA and Nevada's east shore up to Glenbrook, NV. Please note that there may be additional charges for special time requests or rush deliveries. Also, for specific time requests, we will do our best to accommodate, but cannot guarantee exact times. Orders for same-day delivery must be received before 2:00 pm, PT.

Cancellation Policy

To provide you with the best possible service, you may cancel your order at any time prior to 1 hour before delivery by calling us at 530-544-6840. However, if your order is en route or already delivered, we will be unable to cancel the order. We will try our best to accommodate your request as long as your request meets our cancellation policy.

Refund Policy

There are never 2 designs that look the same. If you order a floral arrangement based on a photo, we will do our best to replicate the design. If we do not have the exact flowers in stock, you will be notified of any substitutions and have the opportunity to either agree to the substitutions or cancel your order. Once the item has been delivered and you, the customer isn't happy with the design, we will offer a one time credit for the amount spent for up to 12 months from the date of the order. There will be no refunds. If the recipient is unhappy with the design, promptly return the design to the shop and we will do our best to replace the design with one to their liking. We must be notified within 24 hours from the date and time of delivery!

Local Delivery Areas

Our Cities

South Lake Tahoe, Glenbrook, Kirkwood, Stateline, Zephyr Cove

Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type but may substitute with another color.

Privacy Policy

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address, and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our user's demographics and interests so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer so that you don't have to reenter the information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails, or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems, and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally-identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secure.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications.

We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.